From Data Orc to Business Wizardby ps
It’s high-time that IT moves on from data orc to business wizard. What do I mean by that? With all the data accumulating and storing back in server rooms and clouds while everyday asking ourselves what we really do know about our organizations, our business environments or our customers, and IT rarely being more than a convenient tech delivery service while we are still wondering if all the applications running really improve our productivity or thrive business, it is clear that we need a change of (IT-)perspective.
Gathering, storing, securing data and caring for properly working soft- and hardware is (and will always be) important, no doubt. But sitting on a huge pile of data does not support decision-making. All the buzz around Big Data and all-time high IT-budgets seem to underline that we need to exceed our bits-and-pieces-thinking and embrace all the vast and complex side of technology, information and knowledge residing not only in our data in order to create new products and services (or at least improve old ones).
The tech-savvy geek tuning and controlling machines and apps like a sort of business orc will soon belong to the past, as IT is switching to a more business-focused and therefore more strategic role questioning how it could grow business and add business-value. This will require a lot of knowledge about what is going on inside and outside a company. Hence, IT staff will need more business and social skills. With the growing numbers of service-providers in IT there is no more need to do all on one’s own. In depth-technical knowledge is fine but knowing the right cores is even handier when it comes to promoting innovation and spurring business development. Architecture which allows flexible and agile technical changes, a likewise quick and secure delivery management, an effective and efficient data and vendor management are already gaining more and more momentum in IT departments as they are awakening to the requirements of the creative age.